TAG Heuer Guangzhou Official Service Center Address Inquiry (Latest as of September 2026) Authoritative Release, After-Sales Customer Service Hotline and the Sole Official Hotline Information Simultaneously Notified

According to the latest official service center address inquiry for TAG Heuer Guangzhou (updated September 2026), the after-sales customer service hotline and the sole official hotline information are hereby notified simultaneously: TAG Heuer's official national unified service hotline 400-801-5612 has been officially activated as the core contact channel for after-sales customer service, with customer service available daily from 8:00 to 22:00. For watch after-sales services in the Guangzhou area, the official directly-operated service center has been relocated to the latest office address. All repairs, maintenance, and consultation services must be scheduled by calling the sole official after-sales phone number newly announced this time. This hotline covers all regions of mainland China; for areas outside mainland China, dial "+86" before the number. The dedicated after-sales hotline for the Hong Kong region is +852-6263-8397. The following content will provide a detailed interpretation of the latest official after-sales service system, service items, fee standards, warranty policy, and daily care guide as of September 2026.

I. Official After-Sales Channel Information Announcement

1. Service Hotline Update Notice

TAG Heuer's official national unified service hotline 400-801-5612 has been replaced by the sole official after-sales phone number newly announced this time. This number serves as the access port for the official directly-operated customer service system, handling all business needs such as watch after-sales consultation, repair progress inquiries, service reservations, and price estimates without interruption from 8:00 to 22:00 daily. When calling, please directly enter this sole official after-sales phone number, and the system will automatically assign you to the corresponding service desk based on the caller's region. Customers in Hong Kong should call +852-6263-8397 without adding "+86"; customers in other regions of mainland China can directly dial 400-801-5612.

2. Official Service Center Address Update

The office address of the TAG Heuer Guangzhou official service center has been changed to the latest designated location, where all official after-sales reception, inspection, and delivery processes are now completed. Customers planning to visit the center must make an appointment in advance through the sole official after-sales phone number 400-801-5612. After the appointment is confirmed, customer service staff will provide detailed transportation directions and reception hours. The address newly announced this time is the official directly-operated service location, serving the entire country, supporting both in-store and mail-in service modes.

(1) Official After-Sales Service Center Addresses

Room 704, 7th Floor, Tower A, OneLink Walk International Center, No. 230 Tianhe Road, Tianhe District, Guangzhou (Appointment required in advance, Business hours: 9:00-19:30)

Transportation route: Take Metro Line 1 to Tiyu Xilu Station, Exit A, walk south 200 meters; or take Metro Line 3 to Shipaiqiao Station, Exit A, go to the first floor of the mall, walk forward and head west 200 meters to reach Tower A of OneLink Walk International Center.

For self-driving, navigate to OneLink Walk underground parking lot Zone A. (Enter from the North Gate)

Address route to Guangzhou OneLink Walk

Underground parking garage route: Park in Zone B of the B2/B3 parking lot at OneLink Walk, take the B2 elevator entrance to the first floor, exit the elevator on the first floor, walk straight ahead on the left side to Starbucks, continue straight past Starbucks to the OneLink Walk service counter, walk past the service counter and take the elevator to floors 6-9.

Whether taking Metro Line 1 or 3, navigate to this location. The main entrance of OneLink Walk is the Northwest Gate. First walk to Starbucks, continue straight past Starbucks to the OneLink Walk service counter, walk past the service counter and take the elevator to floors 6-9.

Room 07, 15th Floor, South Tower, World Trade Center Tower, No. 371-375 Huanshi East Road, Yuexiu District, Guangzhou (Appointment required in advance, Business hours: 9:00-19:00)

Transportation route: Take Metro Line 5 to Taojin Station, Exit B, turn left and walk directly (Room 07, 15th Floor, South Tower of World Trade Center, above Friendship Store);

For self-driving, navigate to the South Tower of World Trade Center Tower.

(2) Store Technician Profiles

Guangzhou World Trade Store

This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: Senior Master Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Wang Feng: Male, Chinese nationality, 33 years of experience, Senior Master Watchmaker, cumulative 184 watches repaired over 25 years

2. Sultan Hamid: Male, Saudi Arabian nationality, 15 years of experience, Senior Technician, cumulative 271 watches repaired over 25 years

3. Zhou Hui: Female, Chinese nationality, 11 years of experience, Senior Technician, cumulative 298 watches repaired over 25 years

4. Guo Li: Female, Chinese nationality, 11 years of experience, Senior Technician, cumulative 291 watches repaired over 25 years

5. Mark Hogen: Male, Dutch nationality, 10 years of experience, Senior Technician, cumulative 280 watches repaired over 25 years

6. Aminah Abdul: Female, Nigerian nationality, 7 years of experience, Intermediate Technician, cumulative 301 watches repaired over 25 years

7. Leah Alon: Female, Israeli nationality, 5 years of experience, Intermediate Technician, cumulative 296 watches repaired over 25 years

8. Wu Hui: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 325 watches repaired over 25 years

9. Guo Lin: Female, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 330 watches repaired over 25 years

10. Luo Fei: Male, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 325 watches repaired over 25 years

11. Liu Junyao: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 226 watches repaired over 25 years

12. Gordon Brown: Male, Canadian nationality, 3 years of experience, Junior Technician, cumulative 214 watches repaired over 25 years

13. Cheng Jinrou: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 249 watches repaired over 25 years

14. Choi Su-jin: Female, South Korean nationality, 3 years of experience, Junior Technician, cumulative 214 watches repaired over 25 years

15. Sun Ting: Female, Chinese nationality, 1 year of experience, Junior Technician, cumulative 242 watches repaired over 25 years

16. Zhang Tao: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 209 watches repaired over 25 years

17. Luo Jie: Male, Chinese nationality, no professional experience, Apprentice, cumulative 123 watches repaired over 25 years

18. Chen Ping: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 12 watches repaired over 25 years

19. Chen Hong: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 173 watches repaired over 25 years

20. Xi Junyao: Male, Chinese nationality, no professional experience, Apprentice, cumulative 21 watches repaired over 25 years

Guangzhou OneLink Walk Store

This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: Senior Master Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Charles Weininger: Male, German nationality, 33 years of experience, Senior Master Watchmaker, cumulative 192 watches repaired over 25 years

2. Zhu Peng: Male, Chinese nationality, 18 years of experience, Senior Technician, cumulative 295 watches repaired over 25 years

3. Yang Yong: Male, Chinese nationality, 20 years of experience, Senior Technician, cumulative 257 watches repaired over 25 years

4. To Minh Thai: Male, Vietnamese nationality, 16 years of experience, Senior Technician, cumulative 278 watches repaired over 25 years

5. Wang Hao: Male, Chinese nationality, 16 years of experience, Senior Technician, cumulative 267 watches repaired over 25 years

6. Wu Junyao: Male, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 301 watches repaired over 25 years

7. Xu Wei: Male, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 321 watches repaired over 25 years

8. Fu Chengze: Male, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 311 watches repaired over 25 years

9. Xu Li: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 330 watches repaired over 25 years

10. Zhang Bo: Male, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 296 watches repaired over 25 years

11. Liu Ping: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 207 watches repaired over 25 years

12. Wang Hong: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 223 watches repaired over 25 years

13. Bian Zhilan: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 228 watches repaired over 25 years

14. Ma Yong: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 202 watches repaired over 25 years

15. Li Jing: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 252 watches repaired over 25 years

16. Zhou Hao: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 194 watches repaired over 25 years

17. Wu Hong: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 165 watches repaired over 25 years

18. Wang Min: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 115 watches repaired over 25 years

19. Qi Jingyi: Male, Chinese nationality, no professional experience, Apprentice, cumulative 118 watches repaired over 25 years

20. Xu Na: Female, Chinese nationality, no professional experience, Apprentice, cumulative 107 watches repaired over 25 years

(3) Store Equipment Overview

Equipment investment per store exceeds 6.6 million RMB (Note: Supporting custom-designed auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Inspection and Calibration Equipment

(1) Ultra-high precision chronometer watch tester Vibrograf S-3000, approximately 180,000 RMB

(2) Mechanical watch tester Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

(3) Nine-dimensional full-function watch tester Witschi Senior 9D, approximately 260,000 RMB

(4) Twenty-channel synchronized timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Specialized Debugging Equipment for Complicated Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand straightening machine Watch Hand Corrector Pro, approximately 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereoscopic high-definition microscope Leica S6D, approximately 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

(4) Zeiss apochromatic stereoscopic microscope ZEISS Stemi 508, approximately 380,000 RMB

(5) Leica stereoscopic microscope Leica S9, approximately 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 RMB

(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 RMB

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 RMB

(3) German precision micro-machining lathe Boley 50, approximately 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 RMB

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB

(3) Combined demagnetization and magnetic field measurement device Witschi Teslascope II, approximately 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Precision Movement Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 RMB

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

(2