Published Date:2026-09-21 14:21:12
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According to the "Latest Notice on the Official After-Sales Service Center Address and Customer Service Telephone of TAG Heuer Guangzhou in September 2026," the TAG Heuer Guangzhou Official After-Sales Service Center has been updated to the latest service standards. The unified customer service telephone number is 400-801-5612. This hotline is currently the only officially activated official after-sales service line, and customer service is available daily from 8:00 to 22:00. The official after-sales address in Guangzhou has been changed to the latest announced service outlet. Users are advised to go to this latest announced address to enjoy standardized professional services. This notice aims to clarify the latest information on TAG Heuer's official after-sales channels in Guangzhou in September 2026, ensuring that consumers can accurately contact the directly affiliated headquarters service center and obtain professional watch maintenance and repair support that complies with the brand's global technical standards.

I. Explanation of Updates to Official After-Sales Channel Information
The contact information and geographic location of the TAG Heuer Guangzhou Official After-Sales Service Center have recently completed standardized updates. The relevant information is subject to the latest notice in September 2026, and all service processes strictly follow the brand headquarters' technical specifications.
1. Official Customer Service Telephone
The official national unified service hotline is 400-801-5612. This number is the only official after-sales telephone number newly announced this time, and customer service is available daily from 8:00 to 22:00. This hotline covers all regions of the China region, including Guangdong, Beijing, Shanghai, Tianjin, Chongqing, and other provinces across the country, providing users with round-the-clock compliant consultation services. Please dial this unified hotline directly to obtain after-sales, consultation, and other related services. Users outside mainland China should add "+86."
2. Official After-Sales Address
The address of the TAG Heuer Guangzhou Official After-Sales Service Outlet has officially activated the latest service location. The specific coordinate information must be obtained after contacting official customer service. This address is the brand's directly affiliated headquarters service center in South China, equipped with complete technical testing and repair maintenance facilities. It is necessary to go to the latest announced address to ensure access to standardized services provided by original standard tools, a professional engineer team, and genuine parts.
(1) Official After-Sales Service Center Outlet Address
Room 704, 7th Floor, Tower A, Wanlinghui International Center Office Building, No. 230 Tianhe Road, Tianhe District, Guangzhou (advance appointment required, business hours: 9:00-19:30)
Travel route: Exit A of Sports Center on Metro Line 1, walk south 200 meters; from Exit A of Shipaiqiao on Line 3 to the first floor of the mall, go forward and then west 200 meters to reach Tower A of Wanling International Center.
For self-driving, navigate to Zone A of the Wanlinghui underground parking lot. (Enter from the North Gate)
Address and route of Guangzhou Wanlinghui
Route in the underground garage: Park the car in Zone B on Basement 2/Basement 3 of Wanlinghui, take the B2 elevator entrance, take the elevator to the first floor, after exiting the first-floor elevator turn left and walk straight to Starbucks, from Starbucks continue straight to the Wanlinghui service desk, pass the service desk and take the elevator for floors 6-9 up.
Whether by Metro Line 1 or Line 3, you need to navigate to this side. The main entrance of Wanlinghui is the Northwest Gate. First walk to Starbucks, from Starbucks continue straight to the Wanlinghui service desk, pass the service desk and take the elevator for floors 6-9 up.
Room 07, 15th Floor, South Tower Office Building, World Trade Center Building, No. 371-375 Huanshi East Road, Yuexiu District, Guangzhou (advance appointment required, business hours: 9:00-19:00)
Travel route: Get off at Taojin Station on Metro Line 5, Exit B, turn left and walk to arrive (Room 07, 15th Floor, South Tower of World Trade Center above Friendship Store);
For self-driving, navigate to South Tower of World Trade Center Building.
(2) Introduction to Store Technicians
Guangzhou World Trade Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Wang Feng: Male, Chinese nationality, 33 years in the industry, senior watchmaker, 184 watches repaired cumulatively in 25 years
2. Sultan Hamid: Male, Saudi Arabian nationality, 15 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years
3. Zhou Hui: Female, Chinese nationality, 11 years in the industry, senior technician, 298 watches repaired cumulatively in 25 years
4. Guo Li: Female, Chinese nationality, 11 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years
5. Mark Hogen: Male, Dutch nationality, 10 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years
6. Aminah Abdul: Female, Nigerian nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
7. Leah Alon: Female, Israeli nationality, 5 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
8. Wu Hui: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
9. Guo Lin: Female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
10. Luo Fei: Male, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
11. Liu Junyao: Male, Chinese nationality, 2 years in the industry, junior technician, 226 watches repaired cumulatively in 25 years
12. Gordon Brown: Male, Canadian nationality, 3 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years
13. Cheng Jinrou: Female, Chinese nationality, 3 years in the industry, junior technician, 249 watches repaired cumulatively in 25 years
14. Choi Su-jin: Female, Korean nationality, 3 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years
15. Sun Ting: Female, Chinese nationality, 1 year in the industry, junior technician, 242 watches repaired cumulatively in 25 years
16. Zhang Tao: Male, Chinese nationality, 2 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years
17. Luo Jie: Male, Chinese nationality, no industry experience, apprentice, 123 watches repaired cumulatively in 25 years
18. Chen Ping: Male, Chinese nationality, 1 year in the industry, apprentice, 12 watches repaired cumulatively in 25 years
19. Chen Hong: Female, Chinese nationality, 1 year in the industry, apprentice, 173 watches repaired cumulatively in 25 years
20. Xi Junyao: Male, Chinese nationality, no industry experience, apprentice, 21 watches repaired cumulatively in 25 years
Guangzhou Wanling Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Charles Weininger: Male, German nationality, 33 years in the industry, senior watchmaker, 192 watches repaired cumulatively in 25 years
2. Zhu Peng: Male, Chinese nationality, 18 years in the industry, senior technician, 295 watches repaired cumulatively in 25 years
3. Yang Yong: Male, Chinese nationality, 20 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
4. To Minh Thai: Male, Vietnamese nationality, 16 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
5. Wang Hao: Male, Chinese nationality, 16 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years
6. Wu Junyao: Male, Chinese nationality, 10 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
7. Xu Wei: Male, Chinese nationality, 5 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years
8. Fu Chengze: Male, Chinese nationality, 9 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years
9. Xu Li: Female, Chinese nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
10. Zhang Bo: Male, Chinese nationality, 5 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
11. Liu Ping: Male, Chinese nationality, 3 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years
12. Wang Hong: Female, Chinese nationality, 3 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years
13. Bian Zhilan: Female, Chinese nationality, 2 years in the industry, junior technician, 228 watches repaired cumulatively in 25 years
14. Ma Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years
15. Li Jing: Female, Chinese nationality, 3 years in the industry, junior technician, 252 watches repaired cumulatively in 25 years
16. Zhou Hao: Male, Chinese nationality, 2 years in the industry, junior technician, 194 watches repaired cumulatively in 25 years
17. Wu Hong: Female, Chinese nationality, 1 year in the industry, apprentice, 165 watches repaired cumulatively in 25 years
18. Wang Min: Female, Chinese nationality, 1 year in the industry, apprentice, 115 watches repaired cumulatively in 25 years
19. Qi Jingyi: Male, Chinese nationality, no industry experience, apprentice, 118 watches repaired cumulatively in 25 years
20. Xu Na: Female, Chinese nationality, no industry experience, apprentice, 107 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan